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  • Home
  • About
    • Meet The Team
    • FAQ
    • COVID19
  • Installations Gallery
  • Systems
    • Custom Solar Quote
    • Backup Systems
    • Grid Tied Systems
    • Camping & 4x4 kits
  • Products
    • Inverters >
      • Portable Power
      • Victron Inverters
      • Hybrid Inverters
      • Fronius Inverters
    • Batteries >
      • Freedom Won LiFePO4
      • Solar MD Li-Ion
      • Lead Calcium Batteries
    • Battery Products >
      • Battery Monitors
      • Battery Management Systems
      • Isolators and Combiners
      • Battery Protect
      • DC-DC Converters
    • Panels >
      • Poly Panels
      • Mono Panels
    • Smart Energy Monitor | PiMx
    • Mounting Structures
    • Chargers & Charge Controllers >
      • Solar Charge Controllers
      • Chargers
    • Victron Accessories
    • Cables
    • System Monitoring
    • Storage Solutions
    • Heat Pumps
  • Specials
  • Blog
  • Contact Us
    • Training
    • Technical and Installation Support

I need technical support

Please Note: All technical enquiries will be handled via email only.

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Please send a full description of the enquiry or error code including other technical information and photos if needed to energy@exsolar.co.za or use the form below
For Victron related enquiries please ensure that you have read through the manual and error code descriptions before sending your email.
All Victron Energy manuals, installation videos and technical data can be found at www.victronenergy.com . You can also find the Victron Energy Limited Warranty Policy here. 

Installation related enquiries, for installations not done by ExSolar, will be handled through your Victron Accredited Installer only. 
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Repairs & Returns can take up to 3 weeks to process should a problem come up during the testing of the item.  All returns need to be in original packaging with all the accessories and you will be required to show  proof of purchase.
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Thank you for your patience and understanding. 

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Disclaimer: Please note that ALL pricing on the website is subject to change due to stock availability. 

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Email

Hours

+27 21 851 1700
energy@exsolar.co.za
BY APPOINTMENT ONLY
Mon-Fri: 08h00 - 16h00
Saturday : 08h00 - 13h00 (Retail Shop Only)